Returns & Repairs (RMA)

New RMA submission system

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To ensure faster processing and better tracking, we have moved our returns and repair process to our Customer Portal. Email requests for RMA are no longer accepted.

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Already have access?

Click the button below and select the "Hardware Claim (RMA)" option.

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Don't have an account yet?

The portal is available only to partners and customers with purchased devices. To request access, please email us at support@acrios.com with:

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- your company name

- distributor name (if not purchased directly)

- list of emails for colleagues requiring access