Technical support
New support request system
To improve response times and simplify communication, all technical support requests are now handled through the ACRIOS Customer Portal. Email-based support requests are no longer processed.
Already have access?
Click the button below and select the "Technical support" option.
Don't have an account yet?
The portal is available only to partners and customers with purchased devices. To request access, please email us at support@acrios.com with:
- your company name
- distributor name (if not purchased directly)
- list of emails for colleagues requiring access
