Give me a tool that works. Not a manual.

In the world of utilities, every minute spent in the field costs money. There’s simply no room for complicated configuration. Many IoT devices promise easy deployment on paper but in real conditions they become part of the problem. Why? Because their setup is overloaded with options, requires connectivity, or assumes a level of comfort you don’t get on-site.

Simplicity isn’t weakness. It’s a necessity.

From a developer’s perspective, a universal configuration tool might seem like elegant design. But from a technician’s view, in freezing weather with 15 minutes to spare, it’s unnecessary stress and a recipe for mistakes. What works in practice? A single-purpose tool that does one thing, and does it well. Set the ID, adjust the pulse ratio, check the battery – done. Ideally, without the need for an internet connection.

When simplicity is the difference between success and failure

Real-life field deployments show this clearly: the simpler the configuration, the fewer errors.

A common scenario in the field: a technician arrives at the site, connects the device, but forgets to change the default pulse ratio. The device starts sending faulty data and the mistake isn’t caught until a month later. What follows? Extra site visits, lost data, lost trust.

What really works in the field

• ‍Optical head (e.g. IEC 62056-21): fast, standardised connection
• Simple app with no cluttered GUI: focuses on essentials only‍
• Offline functionality: no dependency on internet access‍
• Remote management options: NB-IoT / wM-Bus for updates and reconfiguration

These aren’t just lab features, they’re proven in the rain, in gloves, and under real-world pressure.

TCO isn’t just about hardware

Total Cost of Ownership (TCO) often focuses on device price, connectivity, or battery life. But time spent configuring devices has a direct impact on project cost. The faster the deployment, the lower the operational burden. The simpler the tool, the more confident the technician and the higher the chance that everything works as planned.

Think about the people in the field, not just the firmware

If you're designing or selecting IoT devices for utility operations, think about the person actually installing them.

• Single-purpose tools that don’t overwhelm
• Familiar interfaces like IEC 62056-21
• Remote configuration over NB-IoT
• Proof it works, like a field video in bad weather

Technology should make work easier. Not more complicated. If your device delivers on that promise, you’ll earn not just customer satisfaction, but technician trust.